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Refund Policy
1
All sales are final
We are unable to exchange or accept returns.
2
Product Condition
If you have received a damaged product, please see #4, Damaged in Transit.
3
Commissioned Items
Private commissions and custom made pieces are not returnable nor refundable.
4
Damaged in Transit
In case items are damaged in transit, please email info@veronica-k.com within 24 hours of receiving the parcel with attached images of damaged packaging and product. You will receive a response regarding this issue as soon possible.
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